Here we go: the Vodafone Customer Service and TOBi comes on Whatsapp. Vodafone Italia is one of the first companies in Europe to offer assistance to its customers through the well-known messaging …
Alexa, ask TOBi…
TOBi, Vodafone's digital assistant, lands for the first time on smart speakers debuting with Alexa which, just today, is launched in Italy by Amazon. Tobi began its journey by appearing on all digital …
Free floating. Too free.
Surely the digital world is having an impact on the economy and daily life of many of our Country citizens, especially, but not exclusively, in major cities. The digital revolution has brought to …
TOBi: artificial intelligence at customer’s service
TOBi is our new digital assistant, much more than a chatbot, TOBi is a new channel of interaction and relationship with our customers. An easy, immediate and always available digital interface at any …
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Artificial intelligence: where to start?
Self driving car, BOT and chatbot, IoT, machine learning and NLP are becoming terms that know less and less about the future and more and more about the present. It's only just beginning, but AI, …
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Taxi and Uber: the right to strike and the right (of all others) to the future
In Italy, it seems that means of transport - be they airplanes, trains, public transport or taxis - are more likely to strike than any other sector in the country (and curiously superior to European …